Thursday, February 26, 2009

Customer Service - Know your Customers !!!

A disappointed salesman of a Cola company returns from his Middle East assignment. A friend asked, "Why weren't you successful with the Arabs?"

The salesman explained, "When I got posted in the Middle East, I was very confident that I would make a good sales pitch as Cola is virtually unknown there. But, I had a problem I didn't know how to speak Arabic. So, I planned to convey the message through three posters...





Customer Service - Know your Customers !!! Customer Service - Know your Customers !!! Customer Service - Know your Customers !!!


First poster
- A man lying in the hot desert sand...totally exhausted and fainting.

Second poster - man is drinking our Cola.

Third poster- Our man is now totally refreshed.

Then these posters were pasted all over the place

"That should have worked," said the friend.

The salesman replied "I didn't realize that Arabsread from right to left"

KNOW YOUR CUSTOMERS !!



--

"http://pandit005.blogspot.com"


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