Tuesday, July 22, 2008

It’s moving day: how to migrate to that new account

With so many of you snapping up shiny, new, ymail and rocketmail addresses over the last few days, I suspect at least a few of you will be wanting to actually use them.

Yahoo! does not offer an option to merge multiple Yahoo! accounts together. Typically people opened secondary accounts because they wanted to separate different activities, not just to add email addresses, so it hasn't really been an issue.

If an existing user is unhappy with their old ID, and prefers the newer ymail/rocketmail ID, we encourage migration to the new account (ultimately freeing up the older IDs for others down the line).

You are probably thinking to yourself "Migrate? How am I supposed to do that?" Well guess what, it's actually pretty easy. As a Yahoo! Mail user you can have TrueSwitch do the dirty work. Think of them as a moving company for your email home. You provide some info and they pack up your stuff, move it, and even do the unpacking.

They'll even give you the option of sending a personalized message to everyone in your address book, updating them on your new digs. Yahoo! Help provides wonderfully detailed breakdowns for Classic or All-New Mail, but if you prefer a jumbo side of pictures with your instructions … I have some for you!

First up you need to login to your new email account and go to the Options menu. Activate the Options dropdown (in either version of Mail) and select Mail Options. If you are using New Mail you can even jump a step ahead by choosing Import Contacts.

Once you get to the Options page you will want to select Address Book (Classic) or Contacts Options (New Mail). Once there you will see an option to Transfer Contacts to Yahoo!

Onto the security stuff. We don't want people moving you without your permission, so even though you probably entered your password a few moments before, we ask for it again.

Then we want you to review some stuff from legal and grant permission for what's going to happen.

Once you have agreed to the terms, you will be asked to provide your login credentials for your older account. If you take a closer look at the dropdown you will see that there are other options too (should you feel like moving any other accounts over to the new ymail home).

Steps 2 and 3 give you options for which content to move, as well as if you want to notify your contacts of the new address. Then agree to the Terms of Service and Start Transfer!

After the fancy bar lights up for a few seconds you receive the congratulatory message. Be sure to remember that the move will take place over the next 24 hours, so if you don't see it when you login again don't be worried. You'll get a message letting you know once everything is done.

Hope this helps make the transition a little easier!


This message has been posted on HMGoogleGroup by: Andy Says
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